01
App Support
For app issues, setup, model downloads, projects, agents, web support, or general help, email Q17 AI support with your app version and device details.
Support
Q17 Private AI Support
Need help with Q17 Private AI? Contact Q17 AI for Q17 Private AI app, privacy, premium, or compatibility help.
02
AI Output Reports
Use in-app report actions where available. Manual report flows do not upload raw prompt text, raw AI response text, generated image files, or attachment files unless a future flow explicitly asks and you choose to include them.
03
Voice, Vision, Image, and Attachments
For voice, camera, vision, image generation, PDF/XML/document parsing, or attachment issues, include the selected model or pack and the exact failed workflow.
04
Premium and Purchases
For Q17 Pro, premium model access, restore, or purchase issues, include Google Play order details if available. Do not send payment card or bank information.
05
Privacy Requests
For privacy questions, report-data questions, or deletion requests, email us with "Privacy Request" in the subject line.
06
Device and Backend Compatibility
For CPU, OpenCL, Vulkan, fallback, benchmark, or runtime issues, include the backend shown by the app and your exact phone model.
Support checklist
Send the details that help us debug faster.
Include only what is relevant. Do not send passwords, private keys, payment card details, government IDs, medical records, or other highly sensitive information unless it is necessary for your request.
Q17 Private AI app version
Android version
Phone brand and exact model
Selected model or image/voice pack
Backend shown by the app: CPU, OpenCL, Vulkan, fallback, or unknown
Failed feature: chat, model download, voice, vision, image generation, PDF/XML/attachments, projects, agents, premium, benchmark, or web support
Screenshots, logs, or exact error text if relevant